CX AgentDocs Open web app
Settings

Settings: Appearance and customization

Color mode, animations, glass, haptics, sound, colour themes, dynamic colour, AMOLED, app icon, layout, cards and saved looks.

1 min readUpdated themedark modeamoledanimationsglasshaptics

Appearance sheet#

Settings → Appearance opens a sheet:

Option Meaning
Color mode Light, System or Dark.
Animations Motion for sheets, transitions and the sky. Off automatically when Remove animations is on in phone settings.
Glass effect Frosted see-through bars, cards and bubbles (Android 12+; older phones use solid surfaces).
Glass intensity Percentage slider with live preview.
Haptics Light tap when you send, a soft buzz when a reply is ready.
Response sound Soft chime when a reply finishes, only while CX is open. Silent and Do Not Disturb are respected.

Customization#

Settings → Customization:

  • Colour themes – built-in themes (such as Clock, Mint Clock and CX White) and your own. Create Theme: name and primary, secondary, tertiary colours (HSL picker, preview), Edit, Delete, export/Import as JSON. Disabled while Dynamic Color is on.
  • Fonts and pure black – Dynamic Color (from your wallpaper), AMOLED Dark Mode (pure black), theme.
  • App icon – pick a launcher icon for light mode and one for dark mode: Default, Pearl, Orange, Mono, Blue, Mint, Neon. Apply; the launcher may take a few seconds to refresh.
  • Layout, cards and looks:
    • Reading comfort → Line spacing with preview.
    • Composer → Suggestion pill (compact pill on an empty chat, or the full composer straight away).
    • Rich cards in chat – switch each card type on/off.
    • Looks – Save current look (theme, text size, line spacing, bubbles, pill and cards), My looks → Manage, Copy current look (share as text), Import look from clipboard.
    • Reset layout and cards (theme, fonts and icon stay).
  • Glass studio – test glass on Bars, Cards, Bubbles and Buttons with a live preview; Reset glass.

Chat font and size#

In Chat and display → Messages: Chat Font (Default, Serif, Monospace, Custom – import .ttf/.otf/.ttc), Chat Font Size, bubble opacity.